Best Western Plus Kelly Inn in Omaha Hotel Review

Kicking off with Best Western Plus Kelly Inn in Omaha, this hotel offers a perfect blend of comfort, convenience, and affordability. As one of the top-rated hotels in Omaha, it has become the go-to destination for both leisure and business travelers.

From its stunning lobby to its spacious guest rooms, every aspect of this hotel has been designed to provide an exceptional experience. With its unbeatable location, top-notch amenities, and exceptional customer service, it’s no wonder why Best Western Plus Kelly Inn in Omaha has become a favorite among travelers.

Unique Selling Proposition of Best Western Plus Kelly Inn in Omaha

At Best Western Plus Kelly Inn in Omaha, guests can experience a truly exceptional stay, thanks to the hotel’s unique selling proposition that sets it apart from other establishments in the city. The hotel’s distinct features and services create a memorable stay for its guests, leading to increased customer satisfaction and loyalty.

Distinct Amenities

The hotel offers a range of amenities that cater to different needs and preferences of its guests. Some of the notable amenities include:

  • A 24-hour fitness center, equipped with state-of-the-art exercise equipment, allowing guests to stay active and healthy during their stay.
  • A heated indoor pool and whirlpool, providing a relaxing and rejuvenating experience for guests to unwind and relax.
  • A complimentary breakfast buffet, featuring a variety of delicious options to start the day off right.

The hotel’s amenities are designed to provide guests with a comfortable and enjoyable stay, making it an ideal choice for both business and leisure travelers.

Unique Services

Best Western Plus Kelly Inn in Omaha offers a range of unique services that go above and beyond what guests typically expect from a hotel. Some of these services include:

  • A dedicated concierge team, available to assist guests with any requests or questions they may have during their stay.
  • A complimentary shuttle service, taking guests to local attractions and destinations.
  • A pet-friendly policy, welcoming guests to bring their furry friends along on their stay.

The hotel’s dedication to providing exceptional service and attention to detail sets it apart from its competitors and ensures that guests feel valued and cared for.

Innovative Experiences

The hotel offers a range of innovative experiences that create lasting memories for its guests. Some of these experiences include:

  • A weekly wine and cheese reception, featuring a selection of fine wines and artisanal cheeses.
  • A partnership with local restaurants and culinary experts, offering exclusive dining experiences and cooking classes.
  • A variety of seasonal events and activities, such as holiday celebrations and outdoor festivals.

The hotel’s commitment to providing unique and memorable experiences sets it apart from other hotels in the city and creates a loyal following among its guests.

Comparison to Competitors

In comparison to its competitors, Best Western Plus Kelly Inn in Omaha offers a more comprehensive and personalized experience for its guests. While other hotels may offer similar amenities and services, the hotel’s focus on attention to detail and exceptional customer service sets it apart from the competition.

Value Creation for Guests

The hotel’s unique selling proposition creates significant value for its guests, providing them with a comfortable and enjoyable stay that meets their needs and expectations. The range of amenities, services, and experiences offered by the hotel ensures that guests feel valued and cared for, leading to increased customer satisfaction and loyalty.

Standout in the Market

In a crowded and competitive hotel market, Best Western Plus Kelly Inn in Omaha stands out from the rest due to its commitment to exceptional service, attention to detail, and innovative experiences. The hotel’s unique selling proposition sets it apart from its competitors and creates a loyal following among its guests, making it the go-to choice for business and leisure travelers in Omaha.

Facilities and Amenities of the Best Western Plus Kelly Inn in Omaha

At the Best Western Plus Kelly Inn in Omaha, we’re committed to providing our guests with a relaxing and productive stay. One of the key ways we achieve this is through our range of top-notch facilities and amenities.

From fitness and leisure, to work and relaxation, our hotel offers a variety of options to suit every need. We take pride in maintaining high standards of quality and cleanliness in our facilities, ensuring that every guest feels right at home. Whether you’re here for business or pleasure, you can rest assured that we’ll provide everything you need to make your stay comfortable and enjoyable.

Fitness Center

Our state-of-the-art fitness center is equipped with the latest exercise equipment, including cardio machines and free weights. This is the perfect place to stay active and healthy during your stay, and we provide a complimentary yoga mat for every guest to use.

The fitness center is open 24 hours a day, 7 days a week, allowing you to work out at a time that suits you. Whether you’re a casual exerciser or a serious athlete, our facilities are designed to help you reach your fitness goals.

  • Equipped with the latest cardio and strength training equipment
  • Open 24/7 for your convenience
  • Free yoga mats available for every guest

Swimming Pool

After a long day of work or exploring Omaha, there’s no better way to unwind than a refreshing swim in our indoor pool. Our pool is heated throughout the year, so you can enjoy a refreshing dip whatever the weather outside.

We also offer a separate hot tub for a relaxing soak, and a comfortable seating area for you to sit back and enjoy the views.

  • Indoor pool heated throughout the year
  • Separate hot tub for relaxation
  • Comfortable seating area for lounging

Business Center

Whether you’re on a business trip or just need to stay connected while you’re away from home, our business center is equipped with everything you need. We offer free Wi-Fi, comfortable workstations, and a range of computer and printer services.

Our staff are always happy to help with any printing or scanning needs you may have, and we’re open 24 hours a day, 7 days a week for your convenience.

  • Free Wi-Fi for easy connectivity
  • Comfortable workstations for focus and productivity
  • Range of printing and scanning services available

Restaurant

For a delicious meal or snacks throughout the day, our on-site restaurant is the perfect choice. We offer a range of American-style cuisine, including breakfast options, sandwiches, salads, and more.

Our restaurant is open for breakfast and dinner, and we also offer room service for your convenience.

  • Range of American-style cuisine available
  • Breakfast options and room service available
  • Dinner served in the restaurant or through room service

Guest Rooms and Accommodations of the Hotel

At the Best Western Plus Kelly Inn in Omaha, guest comfort and satisfaction are our top priorities. Our hotel offers a wide range of rooms and accommodations to suit every need and preference. From standard rooms to suites and accessible rooms, we have everything you need for a comfortable and relaxing stay.

Different Types of Rooms Available

The Best Western Plus Kelly Inn in Omaha offers various types of rooms to cater to different needs and preferences. Our rooms are designed to provide a comfortable and relaxing environment, allowing you to unwind and rejuvenate after a long day.

  1. Standard Rooms:
  2. These rooms are perfect for solo travelers or couples on a romantic getaway. Our standard rooms feature one king-sized bed or two queen-sized beds, comfortable bedding, modern decor, and all the amenities you need for a pleasant stay.

  3. Suites:
  4. Our suites are ideal for families, groups of friends, or business travelers who require more space and luxury. These suites offer a separate living area, a larger bedroom, and all the amenities you need for a comfortable stay.

  5. Accessible Rooms:
  6. We understand that accessibility is crucial for guests with disabilities. Our accessible rooms are designed to provide easy access and mobility, featuring wide doorways, roll-in showers, and grab bars. These rooms are perfect for guests with mobility impairments or other accessibility needs.

Room Amenities and Features

Our rooms at the Best Western Plus Kelly Inn in Omaha are equipped with a range of amenities and features to ensure your comfort and satisfaction. Some of the amenities you can expect include:

  • Comfortable Bedding:
  • Our beds are designed to provide the perfect level of comfort and support, ensuring a restful night’s sleep.

  • Modern Decor:
  • Our rooms feature modern decor, including flat-screen TVs, desks, and ergonomic chairs, to create a comfortable and relaxing environment.

  • In-Room Entertainment:
  • Enjoy in-room entertainment options, including cable TV, a DVD player, and free Wi-Fi, to stay connected and entertained during your stay.

  • Minibar:
  • Our rooms feature a minibar, stocked with snacks and drinks, to satisfy your cravings and needs.

Room Layout and Design

The room layout and design at the Best Western Plus Kelly Inn in Omaha are carefully considered to create a comfortable and relaxing environment. Our rooms are designed to provide ample space, natural light, and a calming atmosphere, allowing you to unwind and rejuvenate after a long day.

Our rooms feature a modern design, with comfortable furniture, soft lighting, and soothing colors, to create a peaceful and calming atmosphere. The rooms are also equipped with blackout curtains and soundproofing to ensure a quiet and restful night’s sleep.

The room layout and design at the Best Western Plus Kelly Inn in Omaha are carefully considered to create a comfortable and relaxing environment.

Services and Staff of the Hotel: Best Western Plus Kelly Inn In Omaha

At the Best Western Plus Kelly Inn in Omaha, our team is dedicated to providing exceptional service to each and every guest. From check-in to check-out, our staff is committed to making your stay with us an unforgettable experience. Our services and staff are designed to cater to your every need, ensuring that you feel at home away from home.

Concierge Services

Our concierge services team is available to assist you with any queries or requests you may have during your stay. Whether it’s booking a tour, making a restaurant reservation, or arranging transportation, our concierge team is here to help. We can also recommend local attractions, provide information on events and festivals, and assist with any other requests you may have.

  • We can book tickets to local attractions, such as the Henry Doorly Zoo and Aquarium or the Joslyn Art Museum.
  • We can make reservations at local restaurants, such as 801 Chophouse or The Grey Plume.
  • We can arrange transportation to and from the airport or around the city.
  • We can provide information on local events and festivals, such as the College World Series or the Omaha Jazz & Blues Festival.

Room Service

Our room service team is available to deliver a wide range of delicious meals and treats to your door. From breakfast to dinner, our menu offers a variety of options to suit every palate. Whether you’re in the mood for something relaxing and casual or something more formal and elegant, our room service team is here to cater to your needs.

  • We offer a wide range of breakfast options, including eggs, pancakes, and sandwiches.
  • We offer a variety of dinner options, including steaks, seafood, and pasta dishes.
  • We also offer a range of snacks and treats, including sandwiches, salads, and fruit platters.
  • Our room service team is available to deliver meals to your door 24 hours a day, 7 days a week.

Tour Bookings

Our tour bookings team is available to assist you with planning and booking a variety of tours and activities during your stay. From guided tours of local attractions to excursions and outdoor adventures, our team is here to help you make the most of your time in Omaha.

  • We can book guided tours of local attractions, such as the Henry Doorly Zoo and Aquarium or the Joslyn Art Museum.
  • We can arrange excursions and outdoor adventures, such as hiking, biking, or kayaking trips.
  • We can book reservations at local restaurants and bars, perfect for a night out.
  • We can provide information on local events and festivals, such as the College World Series or the Omaha Jazz & Blues Festival.

Policies and Procedures for Handling Guest Complaints and Concerns

At the Best Western Plus Kelly Inn in Omaha, we take pride in providing exceptional service to each and every guest. However, we also understand that sometimes things don’t go as planned, and issues may arise. Our policies and procedures for handling guest complaints and concerns are designed to ensure that each guest feels heard and assisted promptly.

  • We have a dedicated guest services team available to assist with any concerns or issues you may have during your stay.
  • We have a formal complaint resolution process in place, which includes a thorough investigation and follow-up communication with the guest.
  • We strive to resolve all guest complaints and concerns promptly and efficiently, ensuring that each guest feels valued and respected.
  • We review and review our policies and procedures regularly to ensure that we are providing the best possible service to our guests.

Training and Credentials of Hotel Staff

At the Best Western Plus Kelly Inn in Omaha, our staff is committed to providing exceptional service to each and every guest. Our team undergoes extensive training to ensure that they are equipped with the skills and knowledge necessary to provide a seamless and enjoyable experience.

  • Our staff undergoes regular training sessions to ensure that they are up-to-date on the latest hotel policies and procedures.
  • We conduct regular performance evaluations to ensure that our staff is meeting the high standards of service we expect.
  • We provide ongoing training and development opportunities to ensure that our staff is equipped with the skills and knowledge necessary to succeed in their roles.
  • Many of our staff members hold specialized certifications, such as CPR certification or hospitality management certifications.

Events and Meeting Spaces of the Hotel

The Best Western Plus Kelly Inn in Omaha offers a comprehensive range of events and meeting spaces designed to cater to the diverse needs of its guests. From intimate gatherings to large conferences, the hotel’s versatile venues provide the perfect setting for a seamless and memorable experience.

The hotel features a total of 5 meeting rooms, each equipped with state-of-the-art amenities and technology to ensure a successful event. The conference rooms range in size from 400 to 2,500 square feet, accommodating up to 200 guests. The largest meeting space, the Kelly Ballroom, boasts a capacity of 250 people and offers stunning views of the surrounding area.

Conference Rooms and Banquet Halls

The hotel’s conference rooms and banquet halls are designed to provide a comfortable and productive environment for meetings, presentations, and conferences. Each room is equipped with:

  • Wi-Fi accessibility, ensuring seamless connectivity for presentations and collaboration
  • Audiovisual equipment, including projectors, screens, and sound systems
  • Lighting and temperature control, adjustable to meet the specific needs of the event
  • Ample parking facilities, ensuring ease of access for guests

For larger events, the hotel offers a spacious outdoor courtyard area, perfect for networking receptions or team-building activities.

Outdoor Spaces

The outdoor spaces at the Best Western Plus Kelly Inn offer a refreshing change of scenery for events and meetings. The courtyard area provides a scenic backdrop, complete with lush landscaping and elegant lighting. Guests can enjoy:

  • A private patio area for intimate gatherings or networking events
  • A spacious outdoor event space for larger gatherings and conferences
  • Easy access to the hotel’s amenities, including restrooms and refreshment stations

Event Planning and Services

The hotel’s events team is dedicated to making your event a success. They offer a range of services, including:

  • Customized event planning, tailored to meet the specific needs of your event
  • Catering options, including full-service menus and refreshment stations
  • Audiovisual equipment rental and setup
  • Event coordination and management

Policies and Procedures, Best western plus kelly inn in omaha

To ensure a smooth and enjoyable experience for all, the hotel has implemented the following policies and procedures:

  • Noise restrictions, to ensure that events do not disrupt the comfort of other guests
  • Guest room assignments, carefully managed to ensure that events do not affect the availability of guest rooms
  • Catering options, including food and beverage packages and customized menus

Closing Notes

In conclusion, Best Western Plus Kelly Inn in Omaha is a hidden gem that offers an unforgettable experience. With its unbeatable location, top-notch amenities, and exceptional customer service, it’s the perfect choice for both business and leisure travelers. Whether you’re visiting Omaha for the first time or returning for another stay, this hotel is sure to exceed your expectations.

Expert Answers

What are the check-in and check-out times at Best Western Plus Kelly Inn in Omaha?

The check-in time is 3:00 PM, and the check-out time is 11:00 AM.

Does the hotel offer free parking?

Yes, the hotel offers free parking for guests.

Can I book a room without a credit card?

No, a credit card is required to book a room at Best Western Plus Kelly Inn in Omaha.

Are pets allowed in the hotel?

Yes, pets are allowed in the hotel, but they must be kept on a leash.

Does the hotel offer a free breakfast?

Yes, the hotel offers a free breakfast buffet for guests.

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